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Star Asia Group expanded by adopting Samooha ERP's unified multi-lingual system

StarAsia Group, a wholesaler and distributor, expanded across eight countries but faced reporting and traceability challenges. In 2003, they adopted Samooha ERP, developing a custom multi-lingual platform that streamlined operations across all subsidiaries. This enabled StarAsia's growth from USD 6M to USD 50M by 2013.

About Star Asia Group

Company
StarAsia Group Pte Ltd
Products used
Samooha ERP/Financials, Controlling, WMS, BI, Retail, Metabase, Hyperion and Manugistics Integration
Location
StarAsia Group Pte Ltd, StarAsia Malaysia, StarAsia Indonesia, StarAsia Vietnam, StarAsia Cambodia, StarAsia Singapore, StarAsia Hong Kong, StarAsia Taiwan
8
Number of countries
Industry
Sales, Marketing, and Distribution of health and beauty products in Singapore
Annual revenue
USD 50 M
Activity
Wholesale and Distribution
Employees
Over 600
Number of entities
8
Applications replaced
Autocount, Quickbooks, MYOB
Other Solutions Considered
NetSuite One World, Sage, Navision, SAP

StarAsia’s early challenges

StarAsia Group started as a wholesaler and distributor in Bangladesh and India in 2001. The group was using Tally for accounting in these two markets, but the head office in Singapore struggled to consolidate reports efficiently. As the group expanded into new countries, each market adopted local SME accounting packages, making the consolidation process even more complex. Additionally, StarAsia's business model required complete product traceability up to the retailer, further adding to their operational challenges.

Implementing a multi-lingual ERP for global expansion

In 2003, StarAsia decided to implement Samooha ERP, signing an exclusivity agreement to transfer the entire development team to Singapore, close to the group’s operations. The team was tasked with rewriting the ERP to meet StarAsia's specific needs. A key requirement was the ERP’s multilingual capability, allowing each subsidiary to transact in its native language and currency while providing the group with a unified view in English and a consolidated group currency for reporting.

Full rollout and impact

By 2006, all modules were ready, and StarAsia began a full rollout of Samooha ERP across all its markets. The system provided detailed control over the group's eight country subsidiaries and six other operational companies. Samooha remained the ERP system of StarAsia even after its sale to COTY Inc. in 2013, continuing until the businesses were integrated into COTY's other entities in 2018.

Star Asia's Pain Points
Solution with Samooha
Sales Order Issuance is a time consuming process
Difficulties to properly manage the Inventory
Deliver high product availability
Management Focus through BI and reports
Source of Productivity
Before ERP Benefits (Median)
After ERP Benefits (Median)
Benefit Drivers
Efficiency Gain
Staff Growth Efficiency
-1%
11%
12%
Inventory Optimization
1%
6%
5%
Increase in Sales Fulfilment rate
87%
94%
7%

“Samooha has been instrumental in supporting the very strong growth of StarAsia group. We grew from USD 6M in 2001 to USD 50M in 2013. That growth in diverse and complex operational markets would have not been possible without a system that provided us with instant and detailed understanding of our local operations in our 7 subsidiaries. Our requirements had far outstripped the possibilities of SME software and we needed a powerful enterprise solution. NetSuite and SAP were not a consideration due to their high costs for implementation, licence and customisation. I still have most of my other business running on Samooha to this day !”

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