Samooha has Improved the Application Support Services (Dec 3, 2014)
Singapore, December. 3, 2014 – Samooha, a regional player in business management applications, improved the application support delivery in Asia Pacific.
Continuing the company’s growth and customer support strategy in Asia Pacific, Samooha has announced the improvement of application support to demonstrate the importance of the customer satisfaction to Samooha as well as the company’s long term commitment to customers.
This new support process will enable Samooha to provide 24/7 technical support and services for customers in APAC and MEA. The support services currently is in English only.
Noe Saglio, Founder of Samooha, said: “Providing the best experience for customers is vital for Samooha. This improvement will enable Samooha to better fulfill its support imperative to “get closer to the customer”, to expand its current service delivery capacity, to increase customer satisfaction, and to proactively explore potential service growth opportunities, especially in APAC”.
Through the successful roll out of this new process, Samooha hopes to bring new opportunities, new businesses and great service experiences to a broader customer base on one hand, and to help improve the skills of customer’s end users against international standards and contribute to personal development on the other.
Mike Ghasemi, Regional Sales Director – APAC, said: “The year 2015 is the 9th year for Samooha in Asia. Samooha has been dedicated to providing the best experience as well as services and support to our customers. Improving the application support process enables Samooha to share its best practices with customers and provide great services for a broader customer base. Meanwhile, this will also help us to improve our service level delivery and skills.”
About Samooha
Founded in 2006, Samooha is an industry leader in providing simple and scalable business management solutions that help organizations transition smoothly to an integrated world where applications and information reside anywhere.
Headquartered in Singapore, the company serves a wide range of industries and customers in the region. With a complete family of business solutions, Samooha helps organizations achieve their most critical business objectives through:
- Unmatched simplicity to overcome IT complexity
- High availability to maximize business uptime
- Optimized applications to increase business agility and gain a competitive advantage
- Investment protection to provide a smooth transition to new technologies while leveraging existing infrastructure
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For more information, please contact;
Samooha (S) Pte Ltd
info@samooha.com
